Before You Install
MEMRI² is easy to install,
assuming that you prepare properly for the installation. The first section of
the Installation Guide deals with what you need to know about your systems in
order to make sure: (1) that your systems meet the requirements for running
MEMRI²; and (2) if you are using a previous version of MEMRI, that you
understand your existing configuration. For your convenience, we have attached
a “MEMRI² Installation Worksheet”, on which you can record information about
your configuration to be used during the installation process.
How to Reach MRI Client Service
If you are performing a fresh
installation of MEMRI² (i.e.: at a site that has never previously had any
version of MEMRI), you should be
in touch with MRI Client Service so that we can help you install your sentinel
and customize your installation. If you are not in touch with us, then we can
be reached as follows:
|
New York Office |
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Joshua Pisano |
212-884-9206 |
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Adriane Heimann |
212-884-9283 |
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|
Chicago Office |
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Todd Rudolph |
312-329-0514 |
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Los Angeles Office |
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David Milam |
323-882-6325 |
Naturally, we are also available
in case you run into problems during the installation process, or have any
questions about how our program and data should be configured. However, if you are upgrading from a previous
version of MEMRI², it may not be necessary for you to contact us. Instead, you
should continue to the next section “MEMRI² Hardware and Operating System
Requirements.
MEMRI² Workstation Requirements
Before you install MEMRI², you
should make sure that each PC on which you are planning to install the system
meets our requirements. The minimum workstation hardware requirements for
running MEMRI² are as follows:
166 MHz Pentium PC or compatible
32 Megabytes RAM
20 Megabytes free hard drive space
4X CD-ROM drive*
Windows NT 4.0 (Service Pack 5 or
later), Windows 2000, Windows 95 (B) or Windows 98
although we recommend the
following for robust functionality and performance:
500 MHz Pentium III PC or
compatible
128 Megabytes RAM
20 Megabytes free hard drive
space
8X CD-ROM (or faster)*
*CD-ROM drives are not necessary for networked workstations
if the data is available on the network.
Windows 2000
High-speed LAN Internet
connection
Internet Explorer 5.5 or higher
There is no one way to figure out
what your hardware configuration is… if you’re not familiar with your PC’s
configuration, you should probably consult with a systems specialist to
determine whether or not your computer meets our hardware requirements. If your
system was purchased in the last two years, you almost certainly make the
grade.
As the specifications indicate,
MEMRI² was written for Windows. More specifically, it was written for
32-bit-compliant versions of Windows, a group that includes Windows 95, Windows
98, Windows NT and Windows 2000. These four operating systems are distinct
enough that, in order to perform the installation, you need to know which operating
system you are running. To determine the version of Windows:
- Click with the right mouse button on the
“My Computer” icon on the main Windows desktop. From the menu that
appears, choose “Properties”.
- A window entitled “System Properties”
(right) will appear. Click the
“General” tab at the top of the window, if it is not already selected.
- The “General” page contains a section
entitled “System” this will tell you which operating system you are using
(Windows 95, Windows 98, Windows NT or Windows 2000). Please make a note of this, because it
will affect some aspects of the installation process.
- This screen will also tell you how much
RAM you have, a number which you can compare to our hardware requirements,
but which we won’t need later in the installation procedure. When you’re
done looking at your System Properties, you can exit the screen by
clicking once on the “X” in the upper right-hand corner of the System
Properties window.
Internet Access and Browser Version
MEMRI² contains an optional
Internet component that informs users of data releases and program upgrades.
This feature was written “on top of” Microsoft Internet Explorer 4.0, which
means that it is important that you are able to answer the following questions
during the installation process:
Does the computer have Internet
Explorer 4.0 or later? Do
you see an icon on the desktop called “Internet Explorer” (see right)? If you
don’t see the icon, then you can skip this section entirely – make a note of
the fact that you do not have Internet Explorer 4.0 and proceed directly to
“How to Distinguish a Standalone Site from a Network Site.” If you do see the
icon, double-click on it. When Internet Explorer is open, choose “About
Internet Explorer” from the “Help” menu. This will tell you what version of
Internet Explorer you are using. The existence or absence of Netscape is
irrelevant. Write down the IE version number – you’ll need it later.
Does the computer connect to the
Internet through a Local Area Network, or does it use a modem? To find this out, click on the
“Start” button in the lower left-hand corner of the screen and choose
“Settings/Control Panel” from the menu that appears. When the control panel
appears, double-click on the “Internet” icon and click once on the “Connection”
tab. In the “Connection” section, there should be a choice between “connect to
the Internet using a modem” and “connect to the Internet using a local area
network”. Write down which one applies to you. <this may be different for IE
5.0>
How to Distinguish a Standalone Site from a Network Site
MEMRI² can be installed in two ways. It can be installed as a shared resource on a LAN, or as a Stand Alone. The type of install that is to be performed is determined by your company’s contract.
This section applies only to
clients who have been using either MEMRI for DOS or a previous version of
MEMRI². If you don’t fit into either category, then you are installing MEMRI
for the first time and should call MRI Client Service at one of the numbers
provided above for help in designing your setup. The rest of you should determine whether or not your installation
is standalone or network. This will be an important factor when you begin the
MEMRI² installation process. As the titles of the sections imply, if you are
currently using MEMRI for DOS, you should follow the directions under “Upgrading
from MEMRI for DOS”, and if you are running a previous version of MEMRI², then
you should follow the directions under “Upgrading from a Previous Version of
MEMRI²”. If you are using both MEMRI for DOS and a previous version of MEMRI²,
then follow the directions under “Upgrading from a Previous Version of MEMRI²”.
Sentinel Installation
Determining the Sentinel Type
To determine the sentinel type look on the sentinel for alphanumeric characters engraved in the surface. Follow the cart below to classify your sentinel.
|
Color |
Engraved Code Prefix |
Type of Port |
Sentinel Type |
|
Off-White |
A |
Parallel |
|
|
Off-White |
D |
Parallel |
|
|
Purple |
USB |
USB |
|
|
Off-White |
SPRL |
Parallel |
|
|
Purple |
USBN |
USB |
|
|
Off-White |
SPRN |
Parallel |
Note: Click the
Sentinel Type for old installation instructions
Installing the SuperPro/SuperProNet Sentinel Device Driver and Service
You must perform this step for only network installations.
To install the drivers and Service for SuperPro/SuperProNet Sentinels:
a. First you need to choose a PC/Server to install the sentinel on, you need to use a PC/Server that is always up and connected to the LAN.
- You can download the install program, spncomboinst1.0.5.exe, from the following locations:
http://www.mediamark.com/download/spncomboinst1.0.5.exe
Or
http://support.mriplus.com/download/program/SPNComboInst105.exe
(Save it to the machine that has the sentinel physically attached to it)
- Run the installer on the machine that has the sentinel physically attached.
- Follow the screen shots to install the sentinel drivers
Note: If you have previous sentinel drivers installed you will be given the options – Modify/Upgrade, Repair, Remove. Select Modify/Upgrade and select next when it tells you that the previous version will be uninstalled.
1.
This screen identifies the driver that you are about to
install. Just click Next
2.
Carefully read the license agreement select I Agree, and then
click next
3.
Next you need to choose the location you want the sentinel
drivers installed, unless you have a reason to change it, just leave the
default location and click Next
4.
On this screen, select “complete” as the install type
and then click next
5.
Make sure you don’t have any SuperProNet USB keys connected
and click Install
6.
Click “Finish” to complete the install
7. Next attach the sentinel to the machine, (if your machine pre-dates windows 2000 than you will need to restart the computer) and you should see it picked up by the Operating System.
Sentinel Drivers
Note: You only need to perform this step if you are
troubleshooting with an old sentinel or if you need to just re-load the
drivers.
1. Click on and run one of the following links and then follow the screen shots
http://www.mediamark.com/download/Rainbow.exe
or
http://support.mriplus.com/download/program/Rainbow.exe
2. First
is the welcome screen, Just Click next
3. Carefully
read the license agreement, select agree and then click Next
4. At
this screen you can select the location where the drivers are going to be
stored
5. Choose
complete as the type of install and then click next
6. Make
sure you don’t have any SuperProNet USB keys connected and click Install
7. Once
the install window completes you just need to click finish and the drivers are
now installed.
Sentinel Service
Note: You only need to perform this step for a
Network (LAN) Setup with a NetSentinel.
However you can follow these steps to reload the service, for any
sentinel, should it become corrupt
1. First you need to determine the sentinel type (Click here for more info)
2.
You can find the installers in the following locations on any
MRI release CD:
|
Sentinel Type |
Path on
CD-Rom |
Service
Installer |
Service Name |
|
NetSentinel |
\Setup\Sentinel\Network\NetSentinel\ |
Nssrvice.exe |
|
|
SuperProNet |
\Setup\Sentinel\Network\SuperPro\ |
Loadserv.exe |
Click the Service Name for
downloads and instructions
NetSentinel Service Installation (Automatic)
1. Click on and run one of the following links and then follow the install instructions
http://www.mediamark.com/download/Nssrvice.exe
or
http://support.mriplus.com/download/program/NSSRVICE.exe
NetSentinel Service Installation (Manual)
1. Download and run the above link and then close the HTML page that opens
2. Click Start à Run à Click Browse
3.
Browse to C:\Program Files\Rainbow
Technologies\Service\NetSentinel and select “Nssrvice.exe”
4.
Next add a /I to the end of the Run line command and
click OK
You might
have to put the PATH (everything before the /I) in quotes to make this work
(“C:\Program
Files\Rainbow Technologies\Service\NetSentine\NSSRVICE.exel” /I)
5. The NetSentinel Service is now installed.
*You can also perform this in MS-Dos
1. Just open a command prompt window and browse to the location of the NSSRVICE.exe
2. Then type NSSRVICE.exe /I and press enter
3. You should see a line stating that the service has been installed
4. Type exit and the command window will close*
Checking the NetSentinel Service Install
1.
Right-click My Computer and go to Manage
2.
Drop down the Services and Applications
3.
Highlight Services on the left and then look in the right pane
for a service called NetSentinel
4. Right Click NetSentinel and select Start (Now it should say Started under the status column)
SuperProNet Service Installation
Note: You only need to perform this step if you are
reloading the service or if you ran a driver setup other than the SPNComboInst1.0.5.exe.
1. The first thing that you need to do is locate the exe on the CD-Rom, this can be found in the “\Setup\Sentinel\Network\SuperPro” Folder. Run the file called “LoadServ.exe”
You
can also Download this Installer by clicking one of the following links
http://www.mediamark.com/download/Loadserv.exe
or
http://support.mriplus.com/download/program/Loadserv.exe
2.
Double-click that executable and the following screen will
appear
Select the Install Service button
3.
This will install the SuperProServer service and will bring up
the following confirmation
4. Click OK and the service is now installed
Checking the SuperProNet Service Install
1.
Right-click My Computer and go to Manage
2.
Drop down the Services and Applications
3.
Highlight Services on the left and then look in the right pane
for a service called SuperProNet
4. The SuperProNet Service will automatically start but if it does not say “Started” then you should right click the service name and click start.
Verify that the Sentinel can be read on the Network
1. Next we need to make sure that the service is running. To do this you go to:
a.
Start à Settings à Control Panel à
Administrative Tools à Services
or
Right-Click My Computer à Manage à Services (At the
bottom under Services and Applications)
b. This will bring up a list of services that run on your machine, the name of the service installed depends on the sentinel attached to the machine (use the table above for reference)
c. Check the columns Status, and Startup Type and make sure they say Started, and Automatic.
SuperProServer
NetSentinel
2. You can use the diagnostic utilities, found in the following locations on the release cd, to test that the sentinel is working properly.
|
Sentinel Type |
Path |
Diagnostic Utility |
|
NetSentinel |
\Setup\Diag\ |
|
|
SuperProNet |
\Setup\Diag\ |
MEMRI² LAN Installation Instructions
Before we get started you need to setup a shared network directory, usually called MRI or MEMRI. Create 3 sub-folders in that directory called Data, Save and Server. The next thing that you need to do is map a drive to the shared network directory. Make sure to note the Drive letter you select cause it needs to be the same for all the workstations that will run MEMRI².
§
To map a network drive, Right Click “My Computer” and
select map network drive.
You can use the browse
button to navigate to the Shared Network Directory then click Finish
Now you are ready to install MEMRI². (Download from: http://support.mriplus.com/download/program/Memri.exe)
The following screen shots will walk you through the installation of the applications server components, and the setup for MEMRI² 2.12 workstation installs
- Carefully
read the license agreement and than click next.
- You
can just click next through the following screen.
- In
this screen enter your customer information and click next.
- This
screen is where you choose the type of install you desire, in this case,
”As a Network MEMRI² Administrator”
- This
screen confirms the install type.
Make sure it says multi-user MEMRI and click Yes
- In
this step you need to choose the shared network directory where the data
will be stored.
a. Click “Browse” and the window below will appear
b. Look under My Computer for the Network Drive that you mapped earlier
c. Select
the Server folder that you created in the beginning, then click OK.
Then just click next and it will copy the server components to the network
directory.
- Once
the server components finish copying the following dialog box will
pop-up. Just click “OK”
- At
this time you will select the web page that is displayed on the main
menu. Leave the default site that
is listed, because this is where you will get updates and information on
our studies
- On
the next screen you will select the location(s) where the data will be
stored
For network installs select All data file directories are stored in a single location
Then click Add and
browse out to the data directory that was created earlier
- This
screen is where you choose all the
user and application options
Below is a description of each of the fields so you can better make your decisions during the install.
- User Preference Files – This is the location of the file that contains the options that the user selects within the application (It defaults to the local program directory)
- User Save and Media Files – This is the location that will open when you go to save any type of MEMRI² file.
- User Magazine Rate Files – This is the location that the Magazines rate file will be located
- Shared Save and Media Files – This is the location where users can save and share files. It should be pointed to the Save directory that was created on the network.
- Media List Password (Opt.) – This can be set to restrict access to the Media List within MEMRI². (If you select the check box below than each user maintains their own Media List)
- Program Icons – This is where you choose the locations for the Icons for MEMRI² to appear. (If you select the check box below Users will have the option to select where the icons appear when installing MEMRI²)
The 2 boxes at the bottom of the screen are used to build the workstation installer. You can choose for users to maintain their own Database Lists and where the icons will appear. It is recommended that you leave these both in the default state which is unchecked
- The
following screen is where you pick MEMRI²’s Sentinel setup.
You will need to know your Sentinel Type for this step (Refer to Sentinel Setup above)
a.
Sentinel Type – This is almost always going to be
SuperProNet but you should refer to the table above in the Sentinel Install instructions
to determine which type is being used.
b. Network Protocol – This is the type of protocol that your Network Infrastructure uses (Most networks use MS-TCP/IP).
c. Host Name/IP Address – Put the name or IP address of the Server/PC that is hosting the sentinel (You can only use the IP address if it is static, meaning it never changes).
- Take
a second to look over your settings and maker sure they are correct.
- This
screen confirms the install of the Server Components and gives the
location of the Workstation Installer.
Client Install
- First
you need to browse to the location of Setup.exe
- Double click the Setup.exe file and MEMRI² will install on the workstation.
- Once
it completes you will get a dialogue box that asks to restart your machine
or run the application, click Yes
If you restart make sure to log in as an Admin when after the reboot
- MEMRI² setup is now complete. Now you are ready to add the data
MEMRI² Stand-Alone Installation Instructions
First you need to make sure you have an MRI Sentinel (Click here for more info on sentinels).
Next you need to download the latest version of the installer by clicking the link below, or typing the address into a web browser:
http://support.mriplus.com/download/program/Memri.exe
Once the download completes double-click it to start the install. Follow the directions below:
- Carefully
read the license agreement, and then click next.
- Click
Next
- Enter
your information and click next
- Choose
As a Stand-Alone User (Default) and click Next
5. This
screen confirms the install type. Make
sure it says single-user MEMRI and click Yes
6. Here
you can change the directory the program is installed in.
The default is “C:\Program Files\Mediamark\Memri2\Workstation”
7. When
the files are done extracting the screen below will appear, just click OK
8. You
can set the applications home page here but it should to its default setting:
http://www.mediamark.com/memri/memri.htm
(Data updates and software info hosted here)
9. Here
you select the data directories, the first location should be similar to the
program directory chosen above and the second location in the list should be
the CD-ROM
Note: Make sure “Search One Directory and then another for data files” is
selected
10. This screen is
where you select your sentinel type (selecting SuperPro will automatically
start the Rainbow SuperProNet
Combo Installer select none if the sentinel is already installed)
For more information
on sentinels click here
11. Make sure the
settings listed in this screen are correct, and click Next. (Selecting SuperPro in the screen
above will automatically start the installer once you click next)
a.
This screen identifies the driver that you are about to
install. Just click Next
b.
Carefully read the license agreement select I Accept, and then
click next
c.
Here you can change where the sentinels program is installed,
unless you have a reason to change it, just leave the default location and
click Next
d.
On this screen, select “complete” as the install type
and then click next
e.
Make sure you don’t have any SuperProNet USB keys connected
and click Install
f.
Click “Finish” to complete the install
g. Next attach the sentinel to the machine, (if your machine pre-dates windows 2000 than you will need to restart the computer) and you should see it picked up by the Operating System.
12. Once the sentinel
part is complete you will be returned to the MEMRI² Install screen and the
following dialogue box will appear, Click Yes and the machine will
restart.
Make sure you log back in as a Local Administrator
13. Once the machine
restarts launch the application by double-clicking the MEMRI² Icon on your
desktop 
14. Now it is time to add the data.
Installing The Databases
The MRI National Studies (Fall, Spring, Doublebase) are available for download from the MEMRI² Support Web Site. Most other studies are available for download, but you will need to call the MRI Client Service hotline at 212-884-9299 to get the download link.
The updates for MEMRI² are performed the same way for stand-alone or network installs. The only difference is that for the Network installs you can only run the updates from the administrative node (Usually the one you initially set MEMRI² up with). However you can make any workstation the Administrative node by following just a few simple steps listed below
Setting the Administrative Node (Network Install Only)
You can make as many machines as you want the administrator but only the machine that initially set up the software will be automatically marked an admin. To make another user an administrator and give them permission to run updates and change preferences follow the instructions below:
1. Click StartàRun
- Type Regedit and press enter
3. Follow the left pane to the following folder [HKEY_LOCAL_MACHINE\SOFTWARE\Mediamark\Memri2\2.12.0]
- Click on the folder that’s labeled 2.12.0
- Look for the key on the right labeled Server
- Double-click
the key and make sure the settings are as follows, and click ok
The value data should = 1 and the Base = Hexadecimal - Close the Registry editor and now you are ready to add data.
Installing the Data (Only from Administrative node for a Network Install)
1. Open MEMRI² or go to http://www.mediamark.com/memri/memri.htm
2. Click the link corresponding to the study you wish to load.
3. When
the download box appears just choose to run the link from its location
(There is no need to save them to the local hard-drive. Once the update runs it copies the data files to a local or Network directory. Just make sure to only run 1 at a time)
4. If
you are adding a new study you will be prompted to add the new study to your
database list. Click Yes to
install it properly.
5. Once
the update is done you will get the Update Results window. Skim through it and make sure there are no
error messages and then click “OK”
(If you get an error message call 212-884-9299 for the MRI Client Service
Hotline)
6. After the window closes you should exit and then re-launch MEMRI².
7. Click select database study and then check to make sure the study was added to your list. If you were just updating your data, select the study you were updating and then use crosstab or costranker to make sure you have the new data in place.
Registering component files (Unsupported Operation
Error)
The last thing we need to do is register the MEMRI² components. There are 2 ways to perform this step.
1. The first and preferred way is to restart the machine with an administrative account after the software install completes, which will register the components automatically.
or
2. The other way requires building and running a custom-built batch file. To do this follow the directions below.
a.
Click StartàProgramsàAccessoriesàNotepad
(or StartàRunàType
Notepadà
and click notepad)
b.
Copy and paste, or type, the following 4 lines
codebook.exe /REGSERVER
regsvr32.exe SPR32X35.OCX
regsvr32.exe OLCH3X32.OCX
regsvr32.exe OLCH2X32.OCX
c.
Right-click the Program Icon 
and click properties. Copy everything before Memri2fe.exe
and paste it before each of the 4 lines, an example is given below
N:\server\program\codebook.exe /REGSERVER
N:\server\program\regsvr32.exe SPR32X35.OCX
N:\server\program\regsvr32.exe OLCH3X32.OCX
N:\server\program\regsvr32.exe OLCH2X32.OCX
d.
Then click FileàSave As and save it
under the file name register.bat, just make sure that the Files of Type
is set to “All Files”
e.
Then browse to where you saved the Register.bat file and
double click it
