Mediamark Research Inc.

THE SOURCE

  Fall 2002     

ONE SOURCE. COMPLETE MARKET DATA.

 

 In This Issue

 
P.O.V. by Dr. Julian Baim: Fusion's Not Magic or Alchemy.
The Creative Client: HFM U.S. Gets Online Reader Feedback with MediaPanel.

Product Portfolio:

MRI Launches Annual Omnibus Re-contact Study.

Behind the Numbers:

Americans Are Shaping Up.
 

New and Noteworthy:

MRI and RoperASW Introduce LifeMatrix.
 

Forward This to a Colleague

 

 P.O.V. by Dr. Julian Baim

 


MRI's Position on the Pros and Cons of Fusion

Advertisers' need to plan and analyze the best mix of media has spurred an industry-wide discussion on fusion. In this interview, MRI Executive Vice-President and Chief Research Officer, Dr. Julian Baim, offers his point-of-view and Mediamark's position on the pros and cons of fusion.

Q. What exactly is fusion and why is it needed?

Fusion is linking respondent level information from two or more separate surveys into one, fused database. It's become something of a hot topic of late, stemming from advertisers' desire to plan and analyze the best mix of media. Integrated media planning not only requires understanding audience levels for major media—magazine, TV, and radio—but profiling each audience's demographics, brand and product usage, and behaviors, lifestyles and attitudes as well. The ideal way to get this information is with a single, all-encompassing study. Fusion is essentially a "stand-in" for a single-source database…and theoretically allows media researchers and planners to conduct single-source analyses from multiple surveys.

 
"Fusion is not magic or alchemy. You have to have quality studies
to begin with or else you can mistakenly attribute more power to fusion than it actually has."

MRI Executive
Vice-President and
Chief Research Officer,
Dr. Julian Baim

 

Q. But surely some studies measure multiple media?

Yes, some do. MRI, for instance, provides the "currency" for evaluating magazine audience levels, but we offer much more than that. We also deliver TV, radio and Internet usage information linked to extensive intelligence on consumers' buying and lifestyle behavior. So, while we're best known for magazine measurement, we are also a single-source multi-media study. The rationale for fusion is negated, to a large degree, by the fact that we collect media, demographic and product data all in one, very high quality study. In fact, we believe that our non-magazine media data are the best source for multi-media duplication analysis and audience product profiling. The dilemma is that unless planners are willing to work with single-source data in which audience levels typically differ from the accepted "currencies", data integration becomes the solution.

Q. What is MRI's view of fusion?

We're not at all convinced that fusion is the answer—and feel that using single-source media, purchasing and behavior data is by far the more reliable alternative. However, we do endorse experimenting with fusion. Fusion offers the possibility of being able to integrate media "currencies" while reducing both respondent burden and questionnaire length. Those are two things we are always trying to improve upon.

Q. What are the major caveats to fusion?

The first is the quality of the research involved. If you take one high-quality research product and one of poor quality and fuse them, it doesn't enhance or improve the quality of the originally collected data. Fusion is not magic or alchemy. You have to have quality studies to begin with or else you can mistakenly attribute more power to fusion than it actually has. Another concern is that, in most cases, fusion comes down to linking two media currencies solely based on demographics--and our research has shown that demographics alone do not effectively link variables.

Q. So what kinds of things should researchers study when considering fusing databases?

First, their evaluation of the studies involved should be a very thorough process and include everything from sample design to execution of the study to response rate. Also, Media Rating Council accreditation of the research provider would be a good indication that minimum research standards are in place.

Q. What else?

In the actual implementation of fusion, a number of complexities can arise. For instance, the sizes for the two fused samples are often not the same, which means that some respondent data may need to be used more than once, not an ideal situation. And, in many cases both samples are "weighted" adding further complexity to the "reuse" issue. But a deeper concern is that fusion, by using only demographic variables to link studies, overlooks the importance of more critical explanatory variables. A strong relationship between two media is often explained by commonality of interest and not by demographics. For instance, if you watch golf TV shows, you'll probably also read Golf Digest, Golf Magazine or other golfing publications--but demos themselves don't necessarily explain this connection. If you use demos to match responses, you are going to get a random intersection of those two media. But if, on the other hand, you could use interest in golf as the linkage variable, you'd retain the relationship to a better degree. You dilute the relationship when you only use demos, which is commonly done in fusion.

Q. What's the difference between ascription and fusion?

They are generally based on very similar techniques, but ascription usually applies to procedures employed within a study and fusion takes place across separate studies. Another difference is that, with ascription, a relatively small portion of responses are imputed or modeled, while 100% of responses are imputed with fusion. Consequently, there is a much greater likelihood of error with fusion than with ascription.

Read more about fusion in Data Fusion from the Media Sellers Perspective, as presented at the 10th Worldwide Readership Symposium by Jane Bailey and Susan Boller of Time Inc.

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   The Creative Client
 
Hachette Filipacchi Media U.S. Uses MRI Online Media Panels to Build In-depth Relationships with Readers

When Hachette Filipacchi Media U.S. has questions about their readers' attitudes and behaviors, they call upon online research for fast, accurate information. HFM U.S. is the first major publishing company to make a corporate commitment to online reader research to address editorial, sales, and advertising issues. Partnering with MRI, HFM U.S. has conducted 60 surveys so far this year querying 54,000 online members across 17 magazine panels. HFM U.S. was able to collect in-depth reader feedback to evaluate editorial direction and provide their ad sales reps with highly targeted research as a "door-opener" to agencies and advertisers. "We've only begun to scratch the surface in finding creative ways to use panel research," says HFM U.S. Research Director Pat Keane. "Online panels are a cost effective way to contact subscribers, ask customized questions and address timely issues."

Online Research Helps Hachette Meet Evolving Industry Needs
HFM U.S. turned to online surveys to meet increased demands in the magazine industry for fast, pinpoint-accurate and affordable research. Traditional research response rates were dropping, while survey costs were rising. This, combined with the demands of increased competition for readers and advertising dollars, meant HFM U.S. could no longer afford the up-to-six-month time frame required to finish a traditional study. "This route gives us not instant, but very quick turnaround and it's more cost effective than phone or mail surveys," says Keane.

Online surveys also offer unprecedented advantages to the company's smaller publications like Premiere, Flying and Sound & Vision. "Smaller magazines at HFM U.S. are now able to conduct research at the same level as our big books (ELLE, Car and Driver, Woman's Day) since online panels are so cost effective. This was very exciting for the publishers of our smaller magazines," Keane adds.

   
What MediaPanel Can Do For You

MRI's MediaPanel provides ongoing intelligence about a magazine audience through Internet surveys conducted among a panel of readers. "Decisions impacting ad sales, classified, editorial, circulation, and the client's Website require current information" says Paul Gold, director of Mediamark Interactive "and MediaPanel provides it in time to make the right choices."

MRI builds and hosts a recruitment Website, emails invitations to participate to readers and Website visitors, and executes a qualification questionnaire against all panelists. MRI also designs, programs and hosts monthly -- or more – surveys. Results are provided in real time, online tabulations so you can respond to information quickly and effectively.

For more information, contact Paul Gold.

 

MediaPanel, combined with MRI's syndicated research, enabled HFM U.S. to start broad and drill deep for feedback on each of its seventeen magazine titles. "Research for our enthusiast magazines, such as Boating and Cycle World, need to go deep into niche categories. By using MRI as the base for information, and using panels to fill in the blanks, we truly get detailed data about readers' attitudes and behaviors for these kinds of magazines," explains Keane.

Reader Feedback Keeps Editorial On the Right Page
Using individual magazine MediaPanels on an ongoing basis, HFM U.S.'s editors maintain a continuous dialog with readers--whose demographics, backgrounds and interests cover a wide spectrum--to gauge reaction to editorial. Are they providing too much, too little or just enough information on a particular topic? "We've used panel information to help decide whether to add new sections or eliminate regular features," says Keane. Woman's Day has added a creative twist to MediaPanel's functionality by including a "Reader-to-Reader" page in each issue, which shares thoughts and opinions gathered from its reader panel.

For HFM U.S. books with significant newsstand circulation, such as Home and Metropolitan Home, choosing the most effective cover is vital. MediaPanel allows editors to quickly test readers' reactions to proposed covers and cover lines, which helps drive sales.

Developing New Business With Online Research
HFM U.S. uses MediaPanel to leverage ad sales by conducting research on behalf of advertisers and by equipping sales executives with targeted reader opinions, behaviors and product use preferences.
"As preparation for a new business call, we can conduct a survey on a specific segment of the market and then demonstrate to the potential advertiser how our magazine(s) attract the audience they want to reach. For example, if we can show that 40 percent of our readers use the advertiser's brand, they see in quantitative terms the likelihood of reaching their target through our books. Also, a lot of RFP's today ask for details on readers' psychographics and attitudes, some of which we don't have at hand. Our online reader panels help Sales and Marketing incorporate specific information advertisers' request into their presentations," says Keane.

MediaPanel offers advertisers the opportunity to test creative, to measure ad recall and to evaluate brand awareness as part of their sales packages. "We have conducted pre-and post-studies for advertisers that have been extremely successful says Keane, "and have also offered them as merchandising."

HFM U.S. advertisers can also use MediaPanel for product testing. Keane comments, "Two of our magazines are working with an advertiser to test a new product and we've solicited 50 panelists. The panelists then tried the product and answered like/dislike questions." Keane adds that this research was completed in less than a month, which would not be possible using other methodologies.

 
"We've only begun to scratch the surface in finding creative ways to use panel research. Online panels are a cost effective way to contact subscribers, ask customized questions and address timely issues."

Pat Keane
HFM U.S. Research Director
 

 

Multi-panel research can also be used to compare readers' responses across various combinations of magazine titles. HFM U.S. conducted an automotive multi-panel study to demonstrate the influence of magazines in the new car buying process. "We wanted to show that people in the market for a car use different sources of information at various points in the buying process," says Keane. "We also wanted to demonstrate women's influence and prove their car purchase process is similar to men."

Calling on the Experts
HFM U.S. chose Mediamark to conduct their online studies because MRI is a research brand that people know and trust. "The name brings credibility to online research. It's a new technology and with MRI there's an implied endorsement that you can do good, quality research online. That makes the results more appealing to clients." Also, MediaPanel clients can index the findings to MRI's national Survey of the American Consumer, "a big plus," says Keane.

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  Product Portfolio
 
Omnibus Re-contact Study Adds Value to Syndicated Research

Now you can increase the value of Mediamark's research by adding proprietary data to MRI's National Survey of the American Consumer.

The 2002 Omnibus Re-contact Study will be mailed in January 2003 to MRI's Fall 2002 base of 26,000 respondents. The survey will take approximately sixteen weeks to complete.

"MRI is conducting an annual Omnibus based upon the success of the initial 2001 Re-contact Survey," says EVP Research Julian Baim. Last year's inaugural Omnibus was a significant achievement – nearly 10,000 consumers responded to the mailed survey, a response rate of over 40 percent.

The MRI Advantage
The key advantage to using MRI's Omnibus Re-contact Study rather than a separate custom study is the ability to customize the robust Mediamark database. By re-contacting the 26,000 respondents in the Fall Survey, participants in the Omnibus can match their own unique sets of questions against the detailed brand and media usage information already included in the national MRI Survey. And, because MRI data are derived through in-home, in-person interviews—an unequalled methodology for collecting reliable information—participants can be assured of superior, actionable results.

Participating in a multi-client survey has unique advantages as well. Not only is MRI's Omnibus Re-contact Study sent to the largest random sample base in the industry, but by conducting a survey participants share, MRI re-contacts that base only once--maximizing potential response. "Because it is a shared survey, the Omnibus minimizes respondent burden," notes SVP of Custom Research, Karen Tubridy. "This also has the added benefit of reducing costs to the client, since the survey expenses are shared by multiple participants."

    Arnold MPG Uses Omnibus for Segmentation Analyses

Arnold MPG used MRI's 2001 Re-Contact Study to gather information for several clients. Senior Vice President Director of Research & Modeling Tonya Deniz says, "One of the greatest benefits was the ability to bridge the gap between clients' proprietary research and syndicated research.

"The Omnibus enabled us to ask respondents the same questions asked by clients in their own research. This provided us with a direct link to the MRI Study. Previously created client clusters, developed from factor analyses using client data, now could be replicated using disaggregated MRI Omnibus results. Once aggregated, the clusters can be crossed with the vast array of marketing and media information that is provided within the MRI Study. This led to valuable insights that enabled us to make better-informed strategic and tactical decisions on behalf of our clients."

Deniz says that their clients were thrilled with the high response rate which provided enough data to develop segments. "The segments have been integrated into media planning for Arnold MPG and Media Planning, both of which are divisions of Arnold MPG. We look forward to the next MRI Re-Contact Study so that we can track the behaviors of these clusters over time."

 

Omnibus: Deeper, Personalized Data
Marketers can use the Re-contact Study to extend the value of MRI data to address a range of research needs.

  • Augment the category, brand and lifestyle data in MRI's database with tailored psychographic questions
  • Create custom segments that can be incorporated into media plans
  • Link existing attitude & usage surveys to MRI's syndicated data
  • Develop direct marketing strategies by linking customer databases to MRI for CRM applications

The closing date for participation is October 1, 2002. If you would like to take part in this year's study or would like more information, please contact your account representative.

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  Behind the Numbers
 


Ready, Set…Sweat: Americans Increase Participation in Sports

More American adults are lacing up their athletic shoes and burning calories today than 12 years ago. Respondents who participated in at least one of the 37 sports measured consistently by MRI increased from 62 percent in 1990 to 69 percent in 2002. And, as baby boomers are getting on in years, the sporting population is getting grayer and the types of athletic activities gaining popularity have shifted to reflect America's need to stay in shape.

 Older Americans Boast the Greatest Increase for Participating in Sports in 2002 Versus 1990 

Age

Spring 1990

Spring 2002

% Change

18-24

70%

72%

+3%

25-34

72%

70%

-2%

35-44

68%

72%

+5%

45-54

63%

71%

+12%

55-64

50%

63%

+26%

65+ 

40%

50%

+28%

Source: MRI Spring 1990, Spring 2002
"Percent of Age Group that Participated in Any Sport (in last 12 months)"

  Even though most age groups increased their participation in sports, older adults are collectively breaking more of a sweat by boasting the greatest percentage increases for participating in sports in 2002 compared to 1990.

Conditioning Replaces Team Sports
When the most popular sporting activities -- those in which greater than 2.5 percent of the population participated -- are grouped together, those whose prime benefit is improving fitness have shown the greatest increase. Team sports decreased 18 percent, while participation in conditioning sports increased 10 percent.
 


Perhaps following doctors' orders, Adults 45+ are leading all other demos for the greatest increase in participation in conditioning sports; 45-64 year-olds who participated in conditioning activities 11 or more times in the last 30 days climbed from 19% in 1990 to 34 % in 2002 while the percentage of 18-34 year-olds plummeted from 49% to 33%.

In fact, across all four mainstream categories, younger adults show an overall decrease in participation, while 45-64 years old generally show increases.
 

Conditioning on the Rise

Type
Sport

Spring 1990

Spring 2002

% Change

Team

24%

19%

-18%

Nature

23%

22%

-5%

Society

15%

14%

-7%

Conditioning

41%

45%

+10%

Source: MRI Spring 1990, Spring 2002; Participated in Any Sport in Last 30 Days
Sample of Sports in Groups:  
Team Sports: Baseball, Football, Volleyball
Nature Sports: Hunting, Fishing, Hiking
Society Sports: Golf, Tennis, Downhill Skiing
Conditioning Sports: Running Swimming, Weightlifting, Walking, Bicycling
 

Despite their decreased participation in mainstream categories, trendsetting younger adults lead older demos in activities such as kickboxing, skateboarding and frisbee. Adults aged 18-24 are 40 percent more likely than those in other age groups to have participated in these less traditional sports. Younger participants also seek greater variety in their activities; on average, 18-24 year-olds participated in five different sports on a per capita basis, compared to an adult per capita of four.
   

Conditioning Gains Popularity
Among Older Enthusiasts
(Percent change between 1990 and 2000)

Sport Type

Age
18-24

Age
25-34

Age
35-44

Age
45-54
Age
55-64

Age
65+

Conditioning
Sports 11+

-4%

-13%

0.25%

11%

4%

2%

Team
Sports 6+

-1%

-9%

     7%

6%

-2%

-.35%

Nature
Sports 5+

-3%

-13%

7%

6%

3%

-.17%

Society
Sports 5+

-6%

-8%

1%

6%

2%

5%

Source: MRI Spring 1990 & 2002, Heavy Participation, Last 30 Days


Marking a prime target

As sports participation has increased among the 45-64 year-olds, so has spending on sports-related equipment. Since spring 1990, the share of spending on big-ticket sports and recreation equipment among this group has nearly tripled, from 11 percent in 1990 to 30 percent in Spring 2002. While 18-34 year-olds still command the greatest share of total spending, their share has decreased during the same period.

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  New and Noteworthy
 
MRI and RoperASW Introduce LifeMatrix, a Consumer Marketing Innovation


LifeMatrix, a powerful new segmentation system, combines consumer values, lifestyles and lifestages into a predictive and actionable model. Developed by MRI's sister-company RoperASW, LifeMatrix has been integrated into the MRI database to yield extraordinary insights regarding media, product usage and buying behavior.

This groundbreaking source of marketing and media intelligence goes far beyond demographics to deliver a tool for targeting a more profitable consumer….anticipating consumer marketing behavior…using product and category-specific insights to create differentiated offers and winning strategies…and much more.

For information on how LifeMatrix can help build brand strategy and plan media, please contact Anne Drake, SVP Sales.

 
 

The Source
Mediamark Research Inc.
A NOP World Company
www.mediamark.com           www.mriplus.com

New York (212) 884-9200 • (800) 310-3305
Chicago (312) 329-0901 • Los Angeles (323) 882-6325

Alain Tessier - Chairman
Julian Baim - Exec. VP, Chief Research Officer
Kathi Love - President/CEO
Ian Jack - Exec. VP, COO
Anne Marie Kelly - VP Marketing & Strategic Planning

Anne Drake - SVP, Advertiser/Agency Sales & Third Party Ventures
Mike Drankwalter - VP, Electronic Media
George Kronheimer  - VP, Magazine Sales
Scott Turner - SVP, Mid-West and Western Sales

Joanne Zornow  - Editor

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